Value

Our system was designed for the experienced theatre operator with five or more locations that may grow to hundreds of theatres. We provide the software to automate all phases of your business. You eliminate technology costs by having a single software provider that knows your needs. If you are spending time worrying about your information system and its stability, or its ability to grow with you, you really need to talk to us. Below are some of the reasons our solution is superior to any other system available.

Comprehensive Solution

We start with a web-based home office database management system that centralizes information from your theatres for easy analysis. All of our systems are designed to work together. Booking, box office, concession inventory, film payment, film settlement, trailer management, data collection, third party transmissions, accounting export, payroll export provide the infrastructure for a growing enterprise. Point of sale information is collected in real-time or end-of-day transfers so you always know what is happening at your circuit. We eliminate data entry by pushing core booking and inventory information to your theatre point of sale. Managers do not need to set up new items; they just need to use the information you have given them.

No Transaction Fees

Are you tired of paying per-transaction fees? We provide gateway credit card processing services and gift card processing for no additional charges. We can help you negotiate the lowest ‘interchange plus’ pricing with credit card processors based upon your transaction volume. We believe these core functions should be built into the software instead of a cost that increases just because your revenue increases. If your current provider is getting rich from fees that you may not know about, it’s time for to look for a new system.

Simple Per Theatre Pricing

Even if your grosses and revenues are seasonal, your technology costs don’t have to be. Our system is priced like a monthly car payment, so there are no pricing suprises. We don’t care how many people or terminals are running our systems, and we prefer to license our entire suite instead of a-la-carte pricing. Your contract specifies all of the systems that are included, and as long as you are under contract, all support and upgrades are free.

Point Of Sale

At the core of our in-theatre systems is a point of sale system built on a Microsoft SQL Server database engine. SQL server provides mission critical database stability for the highest transaction volumes. Unlimited titles, show times, advanced scheduling, ticket prices, concession items and payment types are allowed, and our internet ticketing engine immediately recognizes any changes you make. High-end features like remote prep printing, print-at-home ticketing, and reserved seating are built-in, so you can try them when you are ready. We designed the point of sale from the ground up to seamlessly communicate with your home office system.

Home Office System Is Included

Are you paying separately for your home office system? Was your home office system created by a company that did not create your point of sale system? If so, how are they going to be able to add new functionality if they only know half of the picture? There isn’t much value if you don’t have a robust home office system to make sense of the data coming from your theatres. That’s why our per-theatre pricing also includes our entire enterprise home office system.

Internet Ticketing, Gift Card Processing, Credit Card Processing

The most controllable, immediate and largest cost savings you can achieve will come from using our internet and payment processing systems. We have saved customers from 2 to 13 cents per transaction on credit card processing! With our internet ticketing system you get to keep ALL of the surcharges. Most of our customers save or generate more money from using these systems alone to pay for our entire service many times over. You spend a lot of resources branding your theatre circuit so customers know how to buy tickets from yourwebsite.com. So why would you send them to someone else’s web site to sell your tickets and then pay that service to sell YOUR tickets? We handle the entire purchase process by adding a single link from your web site. For your customers, it looks like they are using your web site. Of course our ticketing engine also supports Movietickets.com if you want to allow them to sell your tickets.

Hosted Solutions

We maintain your central database in a world class data center. Our web hosted solutions are connected to your theatres with the security of encrypted virtual private networks. You do not have to worry about buying servers and licenses or constantly updating operating systems or backing up and securing your data. In addition to cost savings, this lets you focus on running your business instead of using in-house employees to keep your computer equipment running. Our data center uses multiple internet providers to assure high-availability and redundancy.

We Do Not Sell Hardware

Everyone knows computer hardware is a now a commodity. If your technology provider is selling you hardware they have designed, or re-selling or promoting someone else’s equipment, they are probably charging you a mark-up price for it. We do not. We only tell you what will work with our system, and we do not receive compensation from hardware vendors. If we tell you a specific brand or model that works well, it is because one of our customers is having success with it, or we have tested it in our lab to be sure it is compatible. You can work directly with any hardware provider to get the best price, features and warranty that works for you. Most exhibitors with more than five theatres know the cost savings they can realize from procuring their own hardware.

We Only Focus On Movie Theatres

Is your current solution provider making news and generating press releases because they sell software and hardware to restaurants, hotels, amusement parks and gas stations? Are they new to the theatre industry and think they can adapt their software to your needs? If so, you probably have the wrong provider. Ticketsoft only provides solutions for movie theatres, and we understand the intricacies of exhibition. We start with the theatre and add the systems you need to add services for your customers.

USA Based Company

We are based in Dallas, Texas, and our software is written by in-house developers with years of experience writing systems for movie theatres. We do not export our software and we do not outsource code development to programmers in other countries. This means we are not distracted by issues unrelated to US based movie theatre operations and you can reach us during your regular operating hours.

Enhancements

Have you ever needed a new feature that is core to your operations but your software provider tells you it will cost extra for discovery, development, and implementation? As long as it is a feature that makes our software more comprehensive for theatre operators, we will add it to our project list and we will not charge you for development. However, if we determine it is a one-of- a-kind enhancement that is likely only you will use, we do offer custom development with our in-house staff at competitive hourly rates. Thanks to suggestions from our customers, our software is continually improving for your benefit.